Dec 5, 2017

DVLA addresses letter to 'multiple sclerosis Caron'

A woman applying for her driving licence received a letter from the DVLA addressed to "Multiple sclerosis Caron Garrod". Ms Garrod from Goring-by-Sea, West Sussex, had told agency staff about her medical condition when reporting that she had not received mail from them. The DVLA letter from its Drivers Medical Group on 24 November was sent in response to a telephone call Ms Garrod had made to the agency a week before. The Office of the Information Commissioner said medical information is classed as "Sensitive personal data" under the Data Protection Act 1998. It said: "Organisations have a legal duty to ensure that they protect people's personal information, particularly when it is sensitive data such as medical information."

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