Jan 17, 2018

BT guarantees broadband speeds for two new services

Consumers are being guaranteed minimum speeds of 100Mbps in two new ultrafast broadband services from BT. Those who signed up to either package would get £20 compensation if their internet download speed fell below 100Mbps, up to four times a year, according to BT. But only 250,000 homes will be able to access the services - a fraction of all internet-connected premises. Similar services are offered by Virgin Media, while relative newcomer Hyperoptic is installing fibre-optic cables that will offer speeds of 1,000Mbs to 80 luxury apartments in London. Rob Hilborn, of switching site Broadband Genie, welcomed BT's speed guarantee but said the new services, which will cost from £54.99 and £59.99, were expensive. "Andrew Ferguson, co-founder of broadband news site ThinkBroadband, said:"The new service is aimed at those who can already get fairly good speeds, but with its largest competitor, Virgin Media, pushing hard with 200-350Mbps products, BT Consumer is now able to offer something with similar speeds which is probably critical to maintaining market share. According to Ofcom, the UK lags behind other countries in terms of its broadband speeds and reliability.

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