Feb 16, 2018
Call for women-only Uber Pools for London
TfL is now investigating what changes need to be made to current legislation in order to improve private hire, including ride-sharing services, in light of advances in technology, and to ensure the safety and security of passengers and drivers. Make a strong commitment to safety as a high priority, and to take appropriate steps to ensure the safety of their passengers, but also for drivers when dealing with difficult situations. Provide mechanisms to allow passengers to choose who they share vehicles with and establishing how passengers might be able to decide on this before accepting a ride. The Uber Pool service allows passengers to book a car that they can share with others with the fare being split between the travellers. Uber lost its licence to operate in London last September and is currently appealing against the decision from TfL, but is able to continue to operate in the city in the meantime.
Make a complaint about Uber by viewing their customer service contacts.