Mar 16, 2018

Currys PC World apologises for extra charges on laptops

Currys PC World has apologised after customers complained about being pressured into paying more when buying laptops. Currys PC World said it was "Urgently re-briefing" its stores. "A Currys PC World spokeswoman said:"We are sorry to hear that some customers have been charged for a Knowhow Laptop Set-up service on their new machine when they did not request it. Which? called on the firm to refund affected customers, saying it had first contacted Currys in January 2015. In 2013, hundreds of Currys customers complained they had been mis-sold extended warranties.

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