May 3, 2018

800 jobs cut as Virgin Media to shut Swansea call centre

Nearly 800 jobs are set to be axed as Virgin Media closes its call centre in Swansea. A total of 772 jobs will go in Llansamlet, 552 staff positions and the rest sub contractors. The firm offers fixed and mobile telephone, television and broadband services to businesses and individuals. What was described as a "Centre of excellence" for customer service and fault management opened at Matrix Court in the Swansea Enterprise Zone in 2012. Swansea MP Carolyn Harris said: "I am absolutely devastated for my city, and everyone who relies on them for work."

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