Jun 19, 2018

Amazon Echo comes to Marriott hotels

Amazon's digital assistant Alexa will be installed in some US Marriott-owned hotels, following a partnership between the two firms. The Wynn Resorts chain in Las Vegas installed the Amazon Echo in around 5,000 hotel suites in 2016. Marriott is reported to have considered both Alexa and Apple's Siri. In 2016 Aloft Hotels, which is owned by Marriott, introduced voice-activated hotel rooms controlled via Siri, and a custom-built app on an iPad. "Today's early adopter, hyper-connected global traveller wants a level of personalisation unlike ever before, and that means being able to control their hotel experience with the sound of their voice," said global brand leader Brian McGuinness at the time. "I will pay a premium for any hotel room that does not have one of these devices in it," tweeted journalist Kate Allen.

Read the full story

 Related companies

Make a complaint about Amazon by viewing their customer service contacts.