Jun 28, 2018
Facebook and Google use 'dark patterns' around privacy settings, report says
It studied the privacy settings of the firms and found a series of "Dark patterns", including intrusive default settings and misleading wording. "The consumer watchdog concluded:"The combination of privacy-intrusive defaults and the use of dark patterns nudge users of Facebook and Google, and to a lesser degree Windows 10, towards the least privacy-friendly options to a degree that we consider unethical. "We're constantly evolving these controls based on user experience tests - in the last month alone, we've made further improvements to our Ad Settings and Google Account information and controls." Facebook said: "We have prepared for the past 18 months to ensure we meet the requirements of the GDPR. We have made our policies clearer, our privacy settings easier to find and introduced better tools for people to access, download, and delete their information." Shortly after GDPR came into force in May, Google and Facebook were accused of breaking the laws by privacy group noyb.
Make a complaint about Facebook by viewing their customer service contacts.