Jun 7, 2018

Thames Water fined £120m over leaks

Thames Water has been ordered to pay out £120m to compensate customers over poor management of leaks. Thames Water said its focus was now on restoring customer trust. Thames Water chief executive Steve Robertson said the company "Met its leakage targets for a decade" but added its recent performance "Has not been good enough". The company has been fined £55m for missing its commitment to customers to cut leaks. "A well-run water company will have a good understanding of the condition of its pipes and will be able to reduce leakage over time", she added.

Read the full story

 Related companies

Make a complaint about Thames Water by viewing their customer service contacts.