Jul 17, 2018
Data protection nerves weigh on Royal Mail volumes
Royal Mail has reported further declines in the volumes of letters it sends for businesses after new data protection laws made companies wary of sending out junk mail. This would have been a 5 per cent fall if adjusted for the positive impact of election-related mailings in 2017, Royal Mail said. Royal Mail had flagged this decline in marketing mail in May, when it said the volume of addressed letters it handled would fall by 4 per cent to 6 per cent this year. "Some customers remain uncertain about the application of GDPR which came into effect on 25 May 2018," Royal Mail said on Tuesday. As well as adjusting to new data regulations, Royal Mail has been working to overhaul its pension schemes.
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