Sep 20, 2018
Barclays customers hit by online glitch
Frustrated Barclays customers have been locked out of their online accounts for hours today. The problem began on Thursday morning and hit the Barclays website and telephone banking. The bank added that customers would still be able to use Barclays Mobile Banking app to check their balance, make and receive payments. Customers were told: "You should still be able still make payments to existing payees through mobile banking, however new payees aren't possible at the moment due to the incident." Meanwhile customers of online challenger bank Cashplus - which targets people with poor credit histories - were unable to access their accounts, make cash withdrawals, or make or receive payments earlier this week.
Make a complaint about Barclays by viewing their customer service contacts.