Oct 1, 2018
Apple silent amid iPhone 'chargegate' complaints
Apple has remained silent amid complaints that its new iPhone XS and XS Max smartphones fail to charge consistently when plugged in. In a video published on Saturday, he tested nine iPhones by plugging them into an official Apple power supply. While the 2017 iPhone X charged without problem, many of the new XS and XS Max phones refused to charge when plugged in. Several complaints about the XS and XS Max failing to charge have also been posted on Apple's discussion forum on its website. Complaints can also be found on social media, where some people have described being unable to charge their phone at all once the battery is exhausted.
Make a complaint about Apple by viewing their customer service contacts.