Oct 8, 2018
Microsoft pauses Windows 10 update after files disappear
Microsoft has paused the October update of its Windows 10 operating system after reports that some users found their documents disappeared once it was installed. "Microsoft has paused the roll-out of the update while we continue to investigate reports from some customers," the firm said in a statement. "Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are deleted. Gone. Poof. This included many crucial documents and financial info," wrote Stuart Dole on a forum on the Microsoft website. "Microsoft wants to encourage people to update quite often," he said. When the BBC used Microsoft's online chatbot to try to get help with the problem it directed us to a forum relating to a Windows 10 issue from December 2015.
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