Oct 15, 2018
Virgin Media disrupted in London
Virgin Media says it is investigating a problem which has left many customers in London without internet access and TV services. The problems were first reported on tracking website Down Detector at about 16:00 BST. Virgin Media said engineers were working to fix the "Power issue". It said the problem was confined to London and was not a nationwide issue. Virgin Media's customer support line is currently so busy that the company has advised people to call another day. "A Virgin Media spokeswoman said:"We are aware of a power issue impacting our services for customers in some parts of London - this is not a nationwide issue.
Related companies
Make a complaint about Virgin Media by viewing their customer service contacts.