Jan 21, 2019

Amazon, Apple and Google face data complaints

General Data Protection Regulation rules say EU customers have the right to access a copy of the personal data companies hold about them. That data must be easy to understand and should also be presented in a machine-readable format, so that a customer could transfer all their data to a competitor, for example. When GDPR took effect, many of the biggest names in tech including Amazon, Apple, Google and Spotify made changes, to let customers download a copy of their data. "Privacy activist Max Schrems, diector of noyb, said:"In most cases, users only got the raw data for example, no information about who this data was shared with. Noyb said it had filed 10 complaints with Austria's data protection regulator.

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Make a complaint about Amazon or Apple by viewing their customer service contacts.