Mar 26, 2019

Ryanair trolling of British Airways' mistake backfires

A Ryanair attempt to make fun of British Airways on Twitter after a flight mistakenly went to Edinburgh instead of Düsseldorf has backfired. In 2018 Ryanair was forced to cancel hundreds of flights after strike action by pilots and staff who were complaining about conditions. In December 2018 the Civil Aviation Authority began legal action against Ryanair after it refused to pay compensation to passengers over the cancelled and delayed flights. Another commentator, Richard Spaven, referenced a story that first appeared in the Independent on 6 January about a Ryanair flight bound for Thessaloniki in Greece. Twitter user Wayne Kavanagh asked Ryanair how much it was charging BA for the book "Because you not giving it away for free", a reference to Ryanair's habit of charging customers extra, for example, to print boarding passes.

Read the full story

 Related companies

Make a complaint about British Airways or Ryanair by viewing their customer service contacts.