Apr 4, 2019
'Creativity needed' in Whirlpool fire-risk tumble dryer warnings
Some 5.3 million tumble dryers under the Hotpoint, Creda and Indesit brands required modification after a series of fires, including a tower block blaze. "Whirlpool must reach affected consumers in more creative ways to minimise the risk of faulty machines still being in people's homes," a report by the Office for Product Safety and Standards concluded. The OPSS also said Whirlpool needed to improve its risk management and work on a more rigorous system of quality checks for modified machines. Vicki Mudge and her sister-in-law, Jemma Greenslade, told the programme that they had to drag Vicki's burning tumble dryer out of their flat. A spokeswoman for Whirlpool said: ''We welcome the comprehensive and detailed review of the tumble dryer modification programme carried out by the OPSS which has concluded that the modification is effective and that consumers with modified dryers can continue to use them safely.
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