Apr 16, 2019
Game of Thrones: Now TV glitch hits Apple TV owners
Sky has apologised to Game of Thrones fans after it had problems streaming the show via its Now TV app on Apple TV set-top boxes. "We know how big an event Game of Thrones is and we're sorry some fans had problems watching it on Apple TV," he added. The programme had been available for most of Monday daytime after going live on the service at 03:00 BST. While the problem was ongoing, Now TV's social media team had suggested that users try streaming the show via a different device such as a PlayStation, Xbox or native Smart TV app. Annoyed viewers pointed out that since they had purchased their Now TV subscription via their Apple TV's iTunes account, they were blocked from streaming it to their television by other means. HBO - the US network that makes Game of Thrones - acknowledged in a tweet that some Latin America-based members of its Go service were having problems.
Make a complaint about Apple or Now TV by viewing their customer service contacts.