Whirlpool told to recall dryers in 'unprecedented' government move

The government is to serve a recall notice on Whirlpool over concerns about the safety of its tumble dryers. In April, the Office for Product Safety and Standards published a report, urging Whirlpool to improve its risk management, and "Reach affected consumers in more creative ways" to minimise the risk of faulty machines still being in people's homes. Business minister Kelly Tolhurst replied, saying: "I can tell the House we have informed Whirlpool of our intention to serve a recall notice as a next step of the regulatory process," adding: "This is unprecedented action." "Finally, over a year since we called for a recall of defective machines and 18 months since the Beis Committee reported on Whirlpool's inadequate response to safety flaws, the government is at last showing some teeth," she said. "A Whirlpool Corporation spokeswoman said:"We remain committed to resolving any affected tumble dryers that have not yet been modified.

Read the full story

 Related companies

Make a complaint about Whirlpool by viewing their customer service contacts.

•