Jul 1, 2019
The day the e-books stopped working
Consumers who bought ebooks via Microsoft's online store are losing access to their libraries. Microsoft first warned customers of its move in April after giving up on its ambition of making its Surface computers a popular choice for reading digital novels and textbooks. Although Amazon now dominates the industry with its Kindle platform, Microsoft actually pre-dated its rival by about seven years. Although many readers will not have even realised Microsoft had made a third run at the industry, experts say the cut-off serves as a reminder that you do not actually own a copy of most digital purchases outright but rather have purchased a licence that can expire. "Technical controls through DRM are said to reduce unauthorised copying, but what they are really for is putting Amazon or Microsoft in charge of the e-book ecosystem."
Make a complaint about Microsoft by viewing their customer service contacts.