Jul 25, 2019
Virgin Media pledges gigabit broadband to millions of homes
Virgin Media has pledged to offer internet download speeds of at least 1Gbps to 15 million homes by the end of 2021. Virgin Media itself is also trialling the technology in Cambridge, where it offers download speeds of over 8Gbps, and has also used it in parts of its normal residential network. Virgin Media suggests its coaxial-based connections should count towards the prime minister's target. Virgin Media says a 1Gbps download would be 20 times faster than the average speed currently provided to UK homes. "One of the challenges Virgin Media has had is the fact that at peak times the network hasn't really fulfilled and satisfied users' requirements," said Paolo Pescatore, from the consultancy PP Foresight.
Make a complaint about Virgin Media by viewing their customer service contacts.