Aug 21, 2019

Barclays tops list of banks with most IT shutdowns

Long-suffering bank customers are facing an average of 10 digital banking shutdowns a month, according to new figures. UK banks began publishing details of the number of operational and security incidents that occur last year. The latest data analysed by the BBC reveals that the major banks typically suffer more than 10 outages a month. "A Barclays spokesperson told the BBC:"Our systems are designed to ensure continuity of service for customers in the event of an incident, with a range of channels available to customers. Since 2018 banks are required by the Financial Conduct Authority to publish information about the number of major operational and security incidents they have experienced.

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