Aug 25, 2019
British Airways strike: Passengers angry at airline 'silence'
British Airways passengers have expressed their anger at being unable to get through to the airline following the confusion over cancelled flights. BA pilots are due to strike on 9, 10 and 27 September, but BA also told customers with tickets booked on other days that their flights were cancelled. In the second email, passengers were not given a link to automatically rebook onto their original flight, meaning they had to contact BA directly. A full refund, and this includes flights in the same journey that might be from a different airline. In some cases, passengers may be entitled to additional cash compensation for the inconvenience - but only if you receive notice that your flight is affected less than 14 days before departure.
Make a complaint about British Airways by viewing their customer service contacts.