Aug 7, 2019
Microsoft workers 'listen' to some translated Skype calls
Microsoft workers occasionally listen to real Skype conversations that have been processed by translation software, it has been revealed. According to tech site Motherboard, some contractors for Microsoft review such conversations to check the quality of translations. Microsoft said it had users' permission to collect and process their data. The company's privacy statement says data may be shared "With vendors working on our behalf" - but it does not explicitly state that this may include human workers besides, for example, artificial intelligence systems. Microsoft's lead supervisory authority on data protection within the EU is Ireland's Data Protection Commission.
Make a complaint about Microsoft or Skype by viewing their customer service contacts.