Amazon: What does 'peak season' mean for employees?

For those fulfilling these orders, peak season - as workers call the run-up to Christmas - is not especially festive. One young woman working at an Amazon warehouse in the US describes driving hundreds of miles to drop her child with his father for the whole Christmas period. "The fact is that Amazon provides a safe, quality work environment in which associates are the heart and soul of the customer experience, and the notable lack of Amazon employee participation shows that associates know this to be true." The New York Committee for Occupational Safety and Health Administration said in its recent report, Time Off Task, that employees at the Staten Island distribution centre were encouraged to work faster and limit breaks, causing physical pain in 66% of the 145 workers surveyed. Last month a worker died in an Amazon warehouse in Ohio.

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