Nov 26, 2019
Uber: Three views on the loss of its London licence
On Monday, London's transport authority told taxi hailing firm Uber it would not extend its licence to operate in the capital. The firm said it will appeal against Transport for London's decision, the latest twist in two years of friction between Uber and the local government. Uber branded the move as "Extraordinary and wrong", while London Mayor Sadiq Khan said there had been 14,000 fraudulent trips in London in late 2018 and early 2019, and that "Safety is the paramount concern". Uber "Was especially important to me when I broke my leg and relied on it to transport me everywhere. Without Uber I would not have gone out at all and would have been miserable," says Rachel Wilkinson, who works in business research. "This is the only company I work for. It is my full-time job. If Uber loses its licence I'll be out of a job," he says.
Make a complaint about Uber by viewing their customer service contacts.