Dec 18, 2019
Washing machine recall: Whirlpool's online model checker still down
Worried owners of Hotpoint and Indesit washing machines are still struggling to access a recall website to check whether their machine is a fire risk. About 20% of the Hotpoint and Indesit washing machines sold since 2014 are affected by the safety fault. Steve Smithson, from Romford in Essex, was forced to call in an engineer when he had noticed a smell of burning and smoke coming out of his Hotpoint washing machine. As a result, owners may have to cope without their washing machine for months. Instead, Whirlpool suggested owners could still use the machine, but with a vastly reduced risk, by only using the cold wash cycle at 20C or less.
Make a complaint about Hotpoint, Indesit or Whirlpool by viewing their customer service contacts.