Jan 29, 2020

BT to charge people £50 for keeping old wi-fi routers

Broadband provider BT will charge new customers up to £50 if they do not send their router back at the end of their contract, in an effort to reduce waste. Since December, BT's contracts have stated that the company retains ownership of the wi-fi routers and TV set-top boxes it sends to customers. The company said any previous customer who still has an old BT router lying around is welcome to return it. Like many broadband providers, BT "Locks" its routers to its network, so they cannot be used with rival broadband services. BT told the BBC that its routers were locked to its network so that it could control software security updates and offer better customer support.

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