Jan 9, 2020
Danger washing machine repair dates to be revealed
Owners of fire-prone Hotpoint and Indesit washing machines will learn in the coming days how long they must wait for a replacement or repair. Whirlpool added in a statement: "In line with the commitment we made to our customers in December, we have been working tirelessly to ensure that we can now formally reach out to all affected customers who have registered with us to arrange to replace and repair their washing machines." Owners of Hotpoint and Indesit washing machines bought since October 2014 will need to enter the model and serial number of their appliance - found inside the door or on the back - to see if it is one of those affected. Now she believes she should be given a refund for the faulty machine and is prepared for a fight with the company. "The company should do the right thing and offer customers a refund, so people can get fire-risk machines out of their homes and quickly find a suitable replacement. There needs to be a full investigation about what Whirlpool knew about these machines and when."
Make a complaint about Hotpoint or Indesit by viewing their customer service contacts.