Mar 6, 2020

Virgin Media breach 'linked customers to porn'

A customer database left unsecured online by Virgin Media contained details linking some customers to pornography and explicit websites. The researchers who first discovered the database told the BBC that it contained more information than Virgin Media suggested. Virgin Media told the BBC only a small number of customers had these sensitive details in the database. Virgin Media confirmed that the database contained details of about 1,100 customers who had used an online form to ask for a particular website to be blocked or unblocked. Virgin Media said almost all of those affected were Virgin customers with television or fixed-line telephone accounts, although the database also included some Virgin Mobile customers as well as potential customers referred by friends as part of a promotion.

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