Apr 6, 2020
BT, Verizon and Virgin Media raise pay for frontline workers
Telecom groups including BT, Verizon and Virgin Media are raising salaries and in some cases expanding their workforces against a backdrop of pay cuts and heavy job losses ripping through the global economy. BT will hand frontline staff such as engineers and call centre workers a 1.5 per cent pay rise in the summer but has frozen remuneration for all managerial-level personnel at the UK group during the pandemic. The BT and Virgin Media pay rises are in line with typical annual increases for non-managerial staff but stand out against a backdrop of sweeping job cuts and staff being placed on unpaid leave in other sectors. Neither Virgin Media or Verizon have made announcements on whether executive pay will be reduced. John Ferrett, national secretary, said: "Our members are doing vital work for the company, whether line-managing frontline workers or in supporting the direct delivery of the business."
Make a complaint about BT or Virgin Media by viewing their customer service contacts.