Nov 15, 2020

Amazon apology over Northern Ireland error

Amazon has apologised after stumbling into a political debate on Twitter on the status of Northern Ireland within the United Kingdom. The company's Twitter account told a customer from Northern Ireland he could not watch a programme as it was "Only available to subscribers in the UK". Chris Jones, a writer from Ballyclare in County Antrim, contacted the company after he was unable to watch a rugby match through the Amazon Prime service. "In its response Amazon stated:"We apologize but upon reviewing your location you're in Northern Ireland. Mr Jones said he appreciated that someone working in customer service might not have an intricate knowledge of Northern Ireland's geopolitical status. Irish comedian Dara Briain responded with the tweet "Amazon Prime have delivered a United Ireland, and before 6pm on the same day."

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