Nov 30, 2020

Currys PC World apologises after gift cards wiped

The company is still assessing how many customers may have been affected. Consumer website says some customers saw hundreds of pounds vanish. "Due to the unprecedented volume of customers shopping online with Currys PC World this Black Friday, our website experienced a temporary outage," the company said in an email. "Unfortunately transactions being made by gift cards were affected. We will ensure that every customer affected by this issue has funds put back onto their gift cards in full, as soon as possible." Martin Lewis, founder of, said the company should honour the deal prices of goods customers were trying to buy.

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