Jan 27, 2021

Facebook apologises for Plymouth Hoe 'error'

Facebook has apologised for removing posts that named part of a city it deemed to contain an offensive word. Facebook users have recently had posts taken down for breaching bullying rules after innocently using the place name. Dawn Lapthorn, who created the 'Don't Dump it, Plymouth and Surrounding areas' page said she was surprised to receive notifications from Facebook telling her "Community standards on harassment and bullying" had been breached. Other people commenting on the group's posts have also received notifications and had posts taken down. A Facebook company spokesperson said: "These posts were removed in error and we apologise to those who were affected. We're looking into what happened and will take steps to rectify the error."

Read the full story

 Related companies

Make a complaint about Facebook by viewing their customer service contacts.