Union creates hotline for disgruntled Amazon staff

The trade union Unite is setting up a hotline for Amazon staff to complain about their treatment at work. Organiser Sharon Graham told the BBC it was time the internet retail giant shared its "Bonanza profits with the workers who help make them". Ahead of the hotline's launch on Monday, Unite said it wanted to agree a "Social contract" with Amazon and for the company to recognise trade unions. These changes, Ms Graham argued, would help secure higher wages and end "Relentless" work targets. Amazon rejected Unite's criticisms, with a spokesman saying: "The fact is we already offer our employees excellent pay, excellent benefits and excellent opportunities for career growth, all while working in a safe, modern work environment."

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