Jun 8, 2021

Apple pays millions in iPhone-repair explicit photo case

Apple has paid a multi-million dollar settlement to a woman whose photos and videos were shared online by technicians repairing her iPhone. "In a statement, Apple said:"We take the privacy and security of our customers' data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process. The incident, first reported by the Telegraph, happened five years ago when a woman studying at the University of Oregon sent her iPhone for repair with Pegatron Technology Service, an Apple repair contractor. In 2019, in a similar case an Apple Store employee allegedly texted himself an intimate photo of a woman, taken from her phone after she took the device to be repaired. Some 20 states have proposed Right to Repair legislation, which would force Apple and other manufacturers to make tools and components available to third party technicians.

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