Post Office scandal: 'I just forgot how to laugh'

Initially things had been going so well that in 2001 they were encouraged by head office to buy a second branch. The Sethis had fallen victim to the flawed Horizon computer system that was installed by the Post Office from 2001. Despite promises of prompt payments for those sub-postmasters who lost money, the Sethi family are still waiting for some kind of redress in the Post Office's Historic Settlement Scheme. The Post Office said more than 2000 other claims are "Progressing", adding: "We are committed to fairly resolving claims, with assessment by an independent panel, and are keeping people updated on their cases." Adeep and Amit are losing patience, angry to see their parents still struggling as they turn 70.Adeep's message to the Post Office is clear: "Cut the delays and start giving people justice, start giving people compensation today and get the ball rolling. At least show a bit of humility in that respect."

Read the full story

 Related companies

Make a complaint about Post Office by viewing their customer service contacts.

•