Jul 29, 2021

Older Kindles may lose internet connection, Amazon warns

Some older Kindle e-readers will soon no longer be able to connect to the internet to download new books, Amazon has said. "Starting in 2021, some prior generation Kindle e-readers will not be able to connect to the internet using cellular connection through 2G or 3G networks," Amazon told its US customers this week. The switch-off is outside of Amazon's control, as mobile networks repurpose the older parts of their radio spectrum for faster, more modern standards. Amazon says the first- and second-generation Kindle, as well as the Kindle DX, will lose all internet connection. According to The Verge, Amazon has been emailing some affected customers warning them about the change and "Thanking them" for being "One of our earliest customers".

Read the full story

 Related companies

Make a complaint about Amazon by viewing their customer service contacts.