Aug 17, 2021

BT Group/Adam Crozier: this operator will need more than smoothness

Tim Höttges, of Deutsche Telekom, sent a cryptic message to Adam Crozier, BT Group's chair-elect recently. Crozier will need all his confident charm to reconcile their demands with those of minorities and the UK's demanding telecoms regulator. His familiarity with technology at fast fashion group Asos will also have clicked with BT's nominations committee. Crozier will have to validate his time management skills with stakeholders, as well as BT's strategy. He will continue to chair hotels group Whitbread and Kantar, the market research company owned by Bain.

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