Sep 27, 2021

Customers of collapsed Green to move to Shell Energy

The decision comes on the day Nigel Pocklington, chief executive renewable energy supplier Good Energy, said his company would not take on new customers from collapsed firms because they were a "Loss-making proposition". On Sunday, Ofgem said Good Energy's partner Octopus Energy had agreed to supply power to about 580,000 domestic customers of collapsed supplier Avro Energy. Mr Pocklington added: "At the moment, [Ofgem] will have been looking around for who was willing to take customers on. Octopus are a very well-reserved and well-run business will feel that while they may be looking at a short-term loss for these customers, the long-term gain will be strong." The regulator has not yet appointed a new provider for Green customers, but all affected customers will still continue to receive energy. Millions of customers face being moved to higher tariffs from bigger suppliers and the cost those larger companies incur from taking on new customers will be added to all consumers bills through an industry-wide levy.

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