Nov 12, 2021
Apple to fix iPhone 13 Face ID screen repair glitch
Apple has promised to fix a problem with its iPhone 13 that means that screen repairs performed by unofficial parties break its Face ID feature. Apple, whose repairers use the tools, says it will issue a software update. The repair firm discovered that the new chip ensures that unless the replacement screen is "Matched" to the phone's unique serial number, Face ID does not work. The only known existing work-around for independent or do-it-yourself repairers involves delicate, laborious work to transplant the chip from the old screen to the replacement. The company's co-founder, Steve Wozniak, who made the first Apple machines in a garage with Steve Jobs in the 1970s, has expressed support for the right-to-repair movement, saying Apple would not exist without the kind of tinkering repair enthusiasts are campaigning for.
Related companies
Make a complaint about Apple by viewing their customer service contacts.
