Feb 15, 2022

Post Office scandal: 'I don't trust anybody anymore'

The inquiry - which is expected to run for the rest of this year - will look at whether the Post Office knew about faults in a newly installed IT system, called Horizon, and will also ask how staff were left to shoulder the blame. Mrs Williams said she had received an interim compensation payment but felt "Too scared" to spend it in case the Post Office asked for it back. Mr Owen's previous connection with the Post Office was strong. Holding up a letter from the Post Office, he said: "It is the most feeble apology I've received for anything in my life." The Post Office has said it is "Sincerely sorry for the impact of the Horizon scandal on the lives of victims and their families and we are in no doubt about the human cost."

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