May 3, 2022
Amazon ends Android shopping app digital downloads
Amazon has stopped letting customers download e-books and any other digital content from its Android shopping app. Amazon has had the same policy on its iOS shopping app for some years because of similar fees imposed by Apple. An Amazon official said the changes had been "Carefully considered" and digital content remained readily available outside of its app. Kindle reader Keith Milburn said he tended to buy e-books via the "Daily deal" while browsing the app on his commute. In a previous row over fees, Amazon threatened to stop accepting Visa payments in the UK.Fortnite maker Epic Games sued Apple, in 2021, claiming it was operating a "monopoly", because Apple customers could not access its apps anywhere else and developers were not allowed to signpost cheaper in-game purchases available outside the app.
Make a complaint about Amazon by viewing their customer service contacts.