Ladbrokes owner Entain to pay £17m for breaching rules

By Jasmine AnderssonBBC News.A gambling giant has been ordered to pay a record £17m after it failed to put proper checks in place to support struggling customers. Entain, the firm behind Ladbrokes and Coral, was accused of "Completely unacceptable" failures by the Gambling Commission. The Gambling Commission, a government agency that supervises gambling laws, investigated the company and found a series of "Completely unacceptable failures". One online customer who gambled for extended periods overnight was able to deposit more than £230,000 in their account over eighteen months, but was only contacted once in an online chat. Chief executive of the Gambling Commission Andrew Rhodes said: "Our investigation revealed serious failures that have resulted in the largest enforcement outcome to date."

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