BT Group aims to protect 999 services during strike

The BT Group has said it will do "Whatever it takes to protect 999 services" during a strike by the Communication Workers Union in Northern Ireland. Staff who answer emergency calls are among hundreds of BT Group staff in NI due to go on strike on Thursday. CWU says most of its members at BT's 999 call centre will strike. BT Group workers in the UK are set to strike on Thursday as well as on 10, 20 and 24 October in a dispute over pay, according to the CWU. In previous strikes, the union agreed with BT that 999 call handlers would not strike, to avoid putting pressure on emergency services. "We will do whatever it takes to protect 999 services - redeploying our people to the most important priority is a normal part of BT Group operations," it added.

Read the full story

 Related companies

Make a complaint about BT by viewing their customer service contacts.

•