General practice is like calling an Uber, MPs say

Patients in England are being put at risk because of the unacceptably poor service they receive from GPs, MPs say. Seeing a GP should not be like booking an Uber driver, the MPs said. Committee member Rachael Maskell said: "The important relationship between a GP and their patients is in decline."Seeing your GP should not be as random as booking an Uber with a driver you're unlikely to see again. Surveys show a sharp decline in the experience of people trying to see a GP. Alex Boys took his grandmother to an urgent care centre last month after being told it would take three weeks to see her GP. "My gran had a very simple medical complaint to do with her toes," Alex says. Amina Harun, who lives in London with her husband and two children, says her experience of using a GP practice has been "Appalling".

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