Jan 19, 2023
British Gas will stop remote switches to prepayment meter
British Gas has said it will stop switching people onto prepayment meters via their smart meters when they struggle to pay their bills. The boss of British Gas, Chris O'Shea, said his company would stop remote switching smart meters onto prepayment mode and add extra vulnerability checks. People using prepayment meters pay for their gas and electricity by topping up their meter, either through accounts or by adding credit to a card in a convenience store or post office. Before smart meters existed, energy firms would have to get a warrant to enter your home and physically install a prepayment meter. Now, smart meters enable energy firms to switch customers from direct debit payments to a prepayment meter system remotely.
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