Jan 17, 2023
Royal Mail ransomware attack leaves firms in limbo
Why? Because Mr MacDonald, like many other small business owners, has been waiting for nearly a week to send out international orders via Royal Mail. Last Wednesday, Royal Mail asked customers to stop sending letters and parcels overseas after criminals launched a ransomware attack on the company. It has impacted a system used by Royal Mail to prepare mail for despatch abroad, and to track and trace overseas items. Even before the ransomware attack on Royal Mail, Mr Bradley said some international customers had been waiting for more than a month for parcels. Others such as Karen Gilroy don't know whether to go ahead and book a courier service to send deliveries to countries such as the US or wait until Royal Mail can start shipping again.
Related companies
Make a complaint about Royal Mail by viewing their customer service contacts.
