Jan 18, 2023

Royal Mail trials limited export of parcels after cyber-attack

Royal Mail has restarted the export of parcels from a backlog, and will accept new letters for overseas, as it tries to recover from a cyber-attack. Royal Mail was the victim of a ransomware attack last week, and it is still working with security authorities "To mitigate the impact". Last week, Royal Mail told customers they would not be able to send letters or parcels overseas until the matter was resolved. On Wednesday Royal Mail said it was trying out "Operational workarounds", but it asked customers not to send post yet that needs a customs declaration. Royal Mail is remaining tight-lipped about what is happening in its depot centres around the country.

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