Feb 21, 2023

Royal Mail overseas services return to post offices

People are now able to send parcels and mail overseas via post offices after Royal Mail's international services were fully reinstated. Royal Mail said it was now processing "Close to normal daily volumes" of international mail with "Some delays". Royal Mail customers were told to stop sending parcels and mail overseas after the ransomware attack on 10 January. Royal Mail gradually reinstated services online, with the option of dropping items off at a Post Office branch or having them collected at home. Managing director parcels and mails at the Post Office, said postmasters had been left unable "Support businesses and consumers" wanting to send parcels and mail abroad. "For many small businesses, Post Offices are an integral part of their business set-up and this has been a challenging time for them," he said.

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