Apr 4, 2023
Virgin Media internet down for thousands
Thousands of Virgin Media O2 users in the UK have reported that they are unable to access the internet. The problem comes as Virgin contacts customers to advise them of price increases - averaging at a 13.8% higher bill. Virgin has around 5.8m home broadband users across the UK, according to its latest figures. Like other internet suppliers, Virgin is raising its prices from April 2023 for existing customers. The problem does not appear to be affecting Virgin's television service, or its mobile internet coverage.
Make a complaint about Virgin Media by viewing their customer service contacts.